职责描述： 1. Take responsibility of answering related question about air ticket and hotel booking. 负责解答同事提出的关于预订酒店、机票相关问题。 2. Take responsibility of instructing colleagues to ask Insurance Agent about Travel Insurance. 负责指引同事向保险中介咨询旅行保险相关问题。 3. Take responsibility of introducing P2P process and tools 负责对问询的同事就P2P采购流程或采购工具进行介绍和引导使用 4. Per the requirement from company in charge of summarizing all the type of inquires monthly. 根据公司要求，对所有业务咨询进行月度汇总 5. communicate with vendor（Insurance Agent） 与供应商（旅行保险中介）进行沟通 6. Temporary work arranged by the company 公司临时安排的其他工作 任职要求： Bachelor and above 大学本科及以上 13 years working experience hotelair ticket booking industry is preferred 13年工作经验，酒店机票预订行业优先 Excellent language skills in written and spoken English TEM 4 or CET 6 is preferred 优秀的英语口语和写作能力，英语专业4级或公共6级以上优先。 strong services awareness 具有强烈的服务意识 Strong communication and coordination skill 沟通协调能力强 Team spirit 具有团队精神 Proactive attitude can work under pressure 具有前瞻性，能在压力下工作 Good image with affinity 形象好，具有亲和力 Carefulness mature open minded selfdriven and selfmotivated 细心、成熟、思想开朗，善于自我驱动和自我激励 Familiar with PC MS Office Outlook 熟悉PCMS Office、Outlook
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